FAQs

Working with DM Tree is easy. Check out our helpful FAQs below to get the help you need.

Quote Process, Fees & Payment

• Do I need to be present for a quote or tree trimming/removal visit?

  No, there is no need for you to be present at the time of us quoting a job, or when we come back to trim or remove a tree. Any questions and/or concerns can be addressed prior to each appointment. We want to make it easy for you!

• What happens once I sign up to receive a quote?

  We send one of our amazing tree experts out for a free estimate and then email you a quote. If you accept the quote, we will get you on the schedule for as soon as possible. People are scheduled in order of quote approval date. If for some reason you do not approve the quote, please give us a call to discuss your concerns..

• What happens once I approve a quote?

  Once a quote has been approved, you will be scheduled, and once scheduled you will receive an email with your appointment date. We appreciate your patience while we put together schedules for months out at a time.

• How much will the service cost?

  The price of tree removal depends on a several factors, such as the height and the diameter of the tree. Other considerations include the condition of the tree, how easily accessible it is, what you’d like done with the trunk and branches after removal, and whether or not you want stump grinding. The removal process can cost anywhere from a few hundred dollars to a few thousand. Make no mistake: this work is complex, time consuming, and dangerous. It’s best performed by an experienced arborist such as the team of professionals at DM Tree.

• How do I pay for my services if I am not home when the services are performed?

  Upon completion of the services, DM Tree will e-mail you the invoice reflecting all the services completed. The invoices are due upon receipt. We accept Checks and Venmo.

Our Services

• Do you trim/remove trees in the Winter?

  Yes, we work all year long! In fact, some trees such, as Oak trees, need to be trimmed in the winter months to prevent disease that could occur if you trim it in the warmer months.

• What happens to my job when bad weather strikes?

  If we have to reschedule your job for any reason we will contact you via email or text to let you know we will either be delayed, or need to reschedule to another date. If we need to reschedule the job, it will be as soon as we are able to reschedule it. Usually within a few days depending on what the weather event is.

• Why are some trees more expensive to trim or remove than others?

  All trees are not equal. Smaller trees that do not require as much time or equipment will cost less than trees that are larger. Larger trees often require climbing and the use of heavy equipment to properly tend to the tree.